CANCELLATIONS/LATE ARRIVALS
If you need to cancel your spa appointment, please call at least 4 hours prior to the appointment time. Spa packages require cancellation be made 24 hours in advance. Failure to do so will result in a cancellation charge equal to 50% of cancelled services charged to you account. If you are running late, a phone call is always appreciated. We will reschedule your appointment if possible. If we are not able to reschedule another appointment time, your services will begin as previously scheduled. Your arrival time will determine the length of your treatment time, which will end as scheduled, so the next guest may begin promptly.













